The Abandoned Cart Benchmarks Report: 2024 Data to Inform Your Strategy
Malik Iddrisu
Web design
min read
Abandoned cart email flows are the most profitable automated marketing sequences, according to Klaviyo's analysis of over 143K flows in 2023. Here are the key findings and strategies:
Performance Metrics
Average Revenue Per Recipient (RPR): $3.65 (37.74% higher than welcome flows)
Top 10% Performers RPR: $28.89
Average Conversion Rate: 3.33%
Industry-Specific Performance
Food & Beverage: Highest open rate (52.16%), click rate (6.63%), conversion rate (3.66%)
Sporting Goods: Strong performance with 51.69% open rate, 6.95% click rate, 3.50% conversion rate
Apparel & Accessories: Above-average performance with 51.43% open rate, 6.25% click rate, 3.42% conversion rate
Office Supplies and Specialty: Lower engagement but above-average conversion rates (3.45% and 3.36%)
Optimization Strategies
Flow Structure
Recommended: 3-email sequence
First reminder: 2-4 hours
Second email (with discount): 24 hours
Final message: 48 hours
Best Practices
Personalize subject lines with customer name and cart items
Consider selective discounting for high-value carts
Implement A/B testing for:
Message frequency
Send times
Delays between messages
Subject lines
Copy and images
The key to success is continuous testing and optimization based on your specific industry and customer base.
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